RESEARCH REPORT SERVICES

Reports for markets, brands and campaigns

with the help of social listening

MARKET RESEARCH REPORT

Analyzing data collected from SMCC to provide an overview of your target market.

FEATURES

Competitive response

Social media coverage

Customers Insight

BRAND HEALTH TRACKING

By tracking your social media activities through SMCC, we can analyze and have more insightful views into your brand.

FEATURES

Brand position on social media

Brand identity on social media

Brand mentions

Sources of negative/ positive mentions

MARKETING CAMPAIGN REPORT

The report covers before, through and after the campaign from the social media listening data.

FEATURES

Discover trends before the campaign

Control reactions through the campaign

Compute the effectiveness of the campaign

Detect top reaction channels

CRISIS MONITORING REPORT

Measure the crisis’s impact on brand, detect its original sources and assess how the community react, etc.

FEATURES

Early alert the crisis

Determine the topic of the conversation

Detect the origin of the crisis

Measure the impact of crisis management

COMPLEMENT BY TRADITIONAL RESEARCH METHODS

Besides the social media data collected from SMCC, we also conduct a variety of traditional research methods to complement the insight of the market research report. All-in-one solution with the most optimal price for you!

FEATURES

Combine with qualitatives through IDI or FGD.

Combine with quantitatives through survey.

Combine with Research Diary to gather prospects’ information.

In consultation with top professionals in the field.